This Privacy Statement outlines the manner in which Mudraboxx collects, utilizes, safeguards, and manages your personal and financial information. We advise you to review this page periodically to remain informed about the latest updates to the Mudraboxx Privacy Statement, as revisions may be made from time to time.
We, Mudraboxx (together referred to as the “Platform”), provide services through which you may apply for a loan (“Loan”) with our Lending Partners or avail other financial services from licensed entities. The Customer (“you”) authorizes us to collect, store, authenticate, verify, and distribute your personal information for the purpose of providing these services. Personal Information is collected in digital form through our Platform.
We are committed to protecting your privacy and have created this Privacy Policy to describe how we collect, use, and disclose your personal information. Please read it carefully to understand our practices.
To avail our services, you must register and create a User Account. During this process, you may be required to provide details such as your name, email address, gender, date of birth, mobile number, financial information (e.g., bank account, PAN, Aadhaar, salary slips), and KYC documents. You are solely responsible for the accuracy of the data you provide.
The Company may track your location during active service usage and until all outstanding dues are cleared. You may withdraw consent for data collection at any time, though doing so may limit access to certain services. All data storage and usage are compliant with the Digital Personal Data Protection Act, 2023, and applicable RBI guidelines.
We use cookies to enhance user experience and analyze Platform usage. Cookies are small encrypted files that help recognize your device. By using our Platform, you consent to the use of cookies. You may manage cookie preferences via your browser settings.
We do not sell or rent your personal data. However, we may share information in the following cases:
All data is stored only on servers located in India. The Company is not liable for actions of third parties with whom the data is shared under lawful purposes.
Your data is retained as long as your account is active or until outstanding dues are cleared. You may request deletion or withdrawal of consent by emailing [email protected]. Deletion requests are subject to regulatory and legal requirements.
Customer data linked to transactions is stored for up to 8 years, while non-active user data may be deleted within 5 years. All destruction follows secure data sanitization procedures in compliance with applicable laws.
We employ encryption, firewalls, and secure cloud infrastructure (AWS) to protect your data. While we take utmost precautions, no digital system is entirely immune to breaches. You are responsible for maintaining confidentiality of your User Account credentials.
You may access or update your personal information by logging into your User Account. Keeping your information accurate helps us serve you better.
You agree to indemnify Mudraboxx against claims or damages arising from misuse of your personal information or violations of this Privacy Policy. Mudraboxx shall not be liable for indirect or consequential damages due to unauthorized access or system issues.
This Privacy Policy complies with the Digital Personal Data Protection Act 2023, RBI Digital Lending Guidelines, and IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules 2011. Disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
Mudraboxx shall not be liable for any delay or failure to perform due to causes beyond reasonable control, including natural disasters, wars, cyberattacks, or government restrictions.
We may update this Privacy Policy periodically without prior notice. Continued use of our Platform constitutes acceptance of any revised policy.
For questions or grievances, please contact our Nodal Officer:
Ms. Divyanshi Anand
Email: [email protected]
Our website may contain links to third-party services or websites. We are not responsible for their privacy practices or content. Once you leave our site, please review their respective privacy policies.